Shipping policy
Shipping Policy
Thank you for shopping with Mobiles Hub UK. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
- All orders are processed within 1–2 business days after payment is received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak periods, sales events, or holidays, processing times may be slightly longer.
Shipping Locations
We currently ship within the United Kingdom only, including:
- England
- Scotland
- Wales
- Northern Ireland
Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Delivery | 2–5 Business Days |
| Express Delivery | 1–2 Business Days |
Delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Delivery location
- Package weight and dimensions
- Selected shipping method
Any applicable shipping fees will be clearly displayed before payment is completed.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information (where available).
Please allow up to 24 hours for tracking updates to appear in the courier's system.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and provide assistance where possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays, losses, or additional charges resulting from incorrect or incomplete address details provided by the customer.
Refused or Unclaimed Shipments
If an order is returned to us because it was refused, unclaimed, or undeliverable, any shipping charges incurred may be deducted from any eligible refund.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Mobiles Hub UK
Website: mobileshubuk.com
Email: info@mobileshubuk.com